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faq

Customers frequently ask

What if we dont want video?

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No problem! you will get the "Just Photos" packages via email once you inquire.

How long does it take to get our edited pictures?

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After the first time the pictures and videos get saved on our servers, we have to go through hundreds of pictures to later get sorted by our editors. Our strict standards don't permit us to send any unflattering pictures to our clients.

After that is done we edit every single one of the chosen few. The whole process could take at least 1 month, for videos the process is much harder and will take more time depending on the complexity of it. Longer Videos = More Editing. More Pictures = More Editing. More Editing = Epic Pictures and Videos.

How many images are typically delivered from a shoot?

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We typically deliver anywhere from 50-70 images per 1-hour photo shoot.

How do we reserve a date?

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How do we book?

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Fill out the information below and you will get your own personalized portal. From there, you can choose a package, sign a contract and pay the deposit.

When should I book?

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As early as you can. (Even before engagement is totally cool!) Dates usually book up quick.

Will you do our wedding for free?

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Exclusive heavily discounted pricing is offered for these select destinations:

Italy, Lago di Braies, Lake Como, Dolomites, Banff National Park - Canada, Yosemite - California, Lake Tahoe - California, Salt Flats - Utah, Iceland, Islands of Greece, Switzerland. (Ask me about them!).

Can you shoot our rehearsal dinner?

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The heartfelt speeches, warm hugs, and joyous reunions are the heart of your weekend. Don't miss out on documenting these cherished moments! I can offer this as an optional add-on, just for you. Make sure to ask us about it.

Do we shoot film?

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Yes. If you are interested in a photo shoot on film feel free to contact us and ask about it.

Should you practice posing?

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No. It's our job to pose you and make you look great! But most of the time you will be just being you and having fun. We perfer "prompts" over poses.

Will we travel to your destination wedding?

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Yes! But you will need to pay for our trip, contact us for details.

Do we provide digital files?

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Yes! We even have a raw-images add-on for you photographer out there.

Do we offer prints?

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YES! In fact, your gallery has an integrated online print store where you can conveniently order from the BEST quality prints labs that I have selected from around the world.

How do you protect our Images?

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I dual-write every single photo on two different cards, and then immediately back them all up to at least 2 additional SSDs before uploading everything to Dropbox.

Can you help us with other stuff?

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From the moment you say "Let's do this!" to the magical "I do", I've got your back. With over 12 years of experience, I'm here for you. Whether it's dropping an email, scheduling a Zoom call, or sharing your Pinterest vision, I'm all ears!

Can I get my pictures faster than normal?

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Craving your complete gallery in just 1 week instead of the usual time it takes? With the "Expedited Turn-Around" add-on, I'll make it happen, setting aside dedicated time to bring your special moments to life while they're still vibrant in your memory.

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Contact our support team if you have any questions

get in touch

Contact our support team if you have any questions

faq

Customers frequently ask

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